​In the service industry, understanding and responding to guest feedback is crucial for sustained success and improvement. Whether you run a hotel, restaurant, or retail business, guest feedback offers invaluable insights into customer satisfaction and areas needing attention. This blog explores why guest feedback is vital and how businesses can effectively act on it to enhance their services and customer experience.

​Directors and Officers (D&O) insurance is a pivotal component of comprehensive corporate governance. As corporations navigate the complexities of regulatory environments, shareholder expectations, and operational challenges, D&O insurance plays a critical role in fostering a framework where leaders can make decisions confidently and responsibly. This blog delves into how D&O insurance supports effective corporate governance and why it is indispensable for modern businesses.

During the height of the coronavirus pandemic, many more people spent time outdoors for exercise, even in the winter, and many have continued that outdoor habit as virus levels have dropped. In many neighborhoods, you can see people jogging, pushing baby carriages, chasing toddlers, walking dogs and riding bikes as they exercise, get fresh air and socialize at safe distances.

​But an increase in foot traffic can create some concerns – especially during the winter when limited access to off-road walking paths, parks and clear sidewalks may bring more people directly into the road. In many parts of the country, winter brings slippery snow and ice “muck,” making it difficult to maintain footing. With fewer safe places to walk, people may be pushed closer to the cars and trucks on the road.

​In recent years, the Danish concept of "hygge" (pronounced "hoo-ga") has gained international acclaim as a way to promote comfort, contentment, and well-being through the simple things in life. Rooted in a feeling of warmth and coziness, hygge encourages the creation of a welcoming and serene home environment. This blog explores how to embrace hygge in your living space and explains why having home insurance is an essential part of maintaining this sanctuary.

​Usage-based insurance (UBI), also known as telematics insurance, represents a modern approach to car insurance that not only potentially lowers costs but also promotes safe driving habits. By using telematics technology, insurers can tailor premiums based on actual driving behavior rather than relying solely on generalized statistical models. This blog explores how telematics works, its benefits for drivers, and why it might be the right choice for you.